eGovernment

eGovernment is central to shaping how we evolve as an Information Society and progress in this area is increasingly seen internationally as a key indicator of wider Information Society engagement. The Irish eGovernment initiative focuses in particular on: 

• the delivery of integrated public services to the customer; 
• improved internal efficiencies and back office administration;
• stimulating wider engagement with ICTs in the business community and the public in general.

Government is committed to the objective of having all key public services that are capable of electronic delivery, available online through a single point of contact by 2005. The model being developed for this purpose is the Public Services Broker, which will serve as a single point of contact for accessing all public services on a 24x7 basis.  The Public Services Broker is being developed by the Reach Agency.

The ongoing objective for the Information Society Policy Unit (ISPU) in the area of eGovernment is to build on progress already made and to ensure that a key leadership role is maintained in driving engagement with ICTs.

Further information on specific eGovernment initiatives can be found in New Connections.